Privacy policy.

Last Updated: January 2025

1. Introduction

OneSolution PI Company ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and users of our digital marketing services. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in compliance with U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other applicable regulations.

By using our website ospicreative.com or engaging with our services, you consent to the practices described in this policy.

2. Information We Collect

A. Information You Provide Directly

We may collect personal data when you:

  • Fill out contact forms

  • Request a quote or consultation

  • Subscribe to newsletters

  • Engage with our services (e.g., SEO, PPC, social media marketing)

  • Participate in surveys or promotions

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This may include:

  • Name

  • Email address

  • Phone number

  • Business name & industry

  • Payment details (for billing)

B. Automatically Collected Information

When you visit our website, we may collect:

  • Device & Browser Data (IP address, browser type)

  • Usage Data (pages visited, time spent, clickstream data)

  • Cookies & Tracking Technologies (Google Analytics, Facebook Pixel, etc.)

C. Data from Third Parties

We may receive information from:

  • Social media platforms (if you interact with our ads or pages)

  • Business partners (e.g., CRM tools, analytics providers)

3. How We Use Your Information

We process data for:

  • Service Delivery: Executing digital marketing campaigns (SEO, ads, content marketing).

  • Client Communication: Responding to inquiries, sending updates, and providing support.

  • Marketing & Analytics: Improving our services, personalizing ads, and measuring campaign performance.

  • Legal & Compliance: Meeting regulatory obligations and protecting against fraud.

4. How We Share Your Information

We do not sell your personal data. However, we may disclose information to:

  • Service Providers: Agencies, freelancers, or tools (e.g., Google Ads, HubSpot) assisting in campaigns.

  • Business Partners: Co-marketing collaborations (with your consent).

  • Legal Authorities: If required by law (e.g., court orders, tax compliance).

  • Merger/Acquisition: If our agency undergoes a business transfer.

5. Data Security Measures

We implement:

  • Encryption (SSL/TLS) for data transmission

  • Secure access controls (password protection, two-factor authentication)

  • Regular security audits

Despite precautions, no online system is 100% secure. Please use strong passwords and notify us of any suspicious activity.

6. Your Privacy Rights (CCPA & Other Laws)

Depending on your location, you may have the right to:
✅ Access – Request a copy of your personal data.
✅ Delete – Ask us to erase your information (with exceptions).
✅ Opt-Out – Unsubscribe from marketing emails (via the "unsubscribe" link).
✅ Non-Discrimination – We won’t penalize you for exercising your rights.

To submit a request, contact: hello@helloospi.com

7. Cookies & Tracking Technologies

We use:

  • Essential Cookies (for website functionality)

  • Analytics Cookies (Google Analytics, Hotjar)

  • Advertising Cookies (Facebook Pixel, LinkedIn Insights)

You can manage cookie preferences via your browser settings.

8. Third-Party Links

Our website may link to external sites (e.g., Google, Facebook). We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy periodically. The latest version will always be posted on our website with the "Last Updated" date.

11. Contact Us

For privacy-related questions or requests:
📧 Email: hello@helloospi.com